Contact Us – We'd Love to Hear From You! 💚

Welcome to Xylos Creations!

We're a small, family-run UK business with a passion for creating unique 3D-printed toys, articulated animals, flexible dragons, sensory fidget toys and imaginative gifts.

Whether you have a question about an order, need help choosing the perfect gift or simply want to say hello, we're always happy to hear from you!

As a family business, every customer matters to us, and we take pride in providing friendly, personal customer service.

💌 Get in Touch

Have a question? We're here to help!

Simply complete the contact form below, and we'll get back to you as soon as possible.

Contact Form

• Your Name

• Email Address

• Order Number (if applicable)

• Your Message

We aim to respond to all enquiries as quickly as possible, usually within 1-2 working days.

📦 Order & Delivery Enquiries

Looking for an update on your order?

All Xylos Creations products require 2 working days for production and processing before dispatch.

Our UK shipping options include:

• Royal Mail Tracked 48: £2.99

• Royal Mail Tracked 24 Express: £4.99

• FREE UK standard delivery: On orders of £25 or more

• European shipping: £18.99

• Worldwide shipping: £24.99

If you've already placed an order, please include your order number when contacting us so we can assist you more quickly.

For further details, visit our Shipping & Delivery Information page.

🎨 Custom Orders & Personalisation

Looking for something a little different?

We love bringing creative ideas to life!

If you're interested in a particular colour combination, a personalised 3D-printed gift or a special variation of one of our existing designs, we'd love to hear your ideas.

From colourful articulated dragons and flexible animals to personalised nursery decorations and unique fidget toys, we'll be happy to discuss what's possible.

Please note that custom requests are subject to design feasibility and availability.

🎁 Gifts, Bulk Orders & Special Occasions

Planning a birthday party, school event, celebration or looking for unique gifts?

Our 3D printed creations are ideal for:

• Birthday presents and party favours

• Christmas gifts and stocking fillers

• Children's party bags

• Sensory and fidget gift collections

• Special occasions and personalised gifts

• Bulk orders and event giveaways

If you're interested in ordering multiple items, please get in touch to discuss your requirements.

↩️ Returns, Refunds & Damaged Items

We want every customer to be delighted with their Xylos Creations purchase.

If you have a question about a return, refund, missing parcel or damaged product, please contact us with your order number and a description of the issue.

Where applicable, photographs can help us resolve your enquiry more quickly.

You can also find further information in our Returns & Refund Policy.

💚 A Small Family Business That Cares

When you shop with Xylos Creations, you're supporting a real family with a passion for creativity.

We're proud to produce unique 3D-printed toys and gifts that encourage imagination, creativity and screen-free play.

Every order is carefully produced, checked and packaged with care, and every message we receive is important to us.

Your questions, suggestions and feedback help us grow and improve.

🌟 Follow Our Journey

We're always working on exciting new creations, from adorable flexi animals and colourful dragons to seasonal gifts and sensory fidgets.

Keep checking our website for new product launches, fresh designs and special offers.

Website: www.xyloscreations.com

Thank you for supporting Xylos Creations.

Made with care. Packed with love. From our family to yours. 💚